Terms and Conditions
K&B FOAM PROS
Updated as of August 20, 2026
1. Introduction
Welcome to K&B Foam Pros. By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully before requesting an estimate, scheduling work, or using any of our services.
2. Services Provided
K&B Foam Pros provides professional property improvement services throughout Southwest Florida, including but not limited to:
Open Cell Spray Foam Insulation
Closed Cell Spray Foam Insulation
Residential Insulation Services
Commercial Insulation Services
Agricultural and Specialty Building Insulation
Insulation Removal
Concrete Lifting and Leveling
We are committed to providing dependable service and recommending solutions based on the needs of each property and project.
3. Use of Website
By using the K&B Foam Pros website, you agree to use it only for lawful purposes.
You may not engage in activity that disrupts, damages, interferes with, or compromises the security or operation of the website.
You may not attempt to gain unauthorized access to any portion of the website, servers, systems, accounts, or related infrastructure.
4. Payment and Billing
All payments must be made according to the terms agreed upon before or during the service process.
Failure to make timely payments may result in service delays, cancellation, suspension of work, or additional charges when permitted by law or agreed upon in writing.
Any billing dispute should be raised within 30 days of the billing date unless otherwise stated in the applicable estimate, invoice, or service agreement.
5. Appointment and Service Terms
Appointments are subject to availability.
K&B Foam Pros reserves the right to reschedule or cancel appointments due to weather, equipment issues, staffing limitations, unsafe site conditions, emergencies, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate contact and project information and for ensuring that our team has timely and appropriate access to the service location.
6. Customer Responsibilities
Customers are responsible for providing clear and reasonably safe access to the areas where work will be performed.
Customers should remove or protect valuable, fragile, or sensitive items from work areas before service begins.
Pets, children, and unauthorized individuals should be kept away from active work zones.
Customers must notify K&B Foam Pros of any known hazardous, unsafe, or unusual conditions before work begins, including suspected mold, asbestos, structural damage, electrical hazards, water damage, chemical exposure, or pest activity.
K&B Foam Pros is not responsible for damage to items that were not disclosed, removed, or reasonably protected before work began unless such damage results directly from our negligence.
7. Scope of Work Disclaimer
K&B Foam Pros performs only the services included in the approved estimate, work order, or service agreement.
Our services do not include hazardous material remediation, mold remediation, asbestos removal, major structural repair, electrical repair, plumbing repair, pest control, or other services unless expressly stated in writing.
If hazardous or unexpected conditions are discovered during a project, work may be paused until the issue is evaluated or corrected.
Additional work, materials, time, or charges will be discussed with the customer before proceeding when applicable.
8. Limitation of Liability
To the fullest extent permitted by applicable law, K&B Foam Pros will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
This may include delays, service interruptions, loss of use, or property conditions that were not caused by our negligence or intentional misconduct.
Nothing in these Terms is intended to waive rights or liabilities that cannot legally be limited under applicable Florida law.
9. Warranties and Guarantees
K&B Foam Pros stands behind the quality of its workmanship.
Specific warranties may vary depending on the service, product, manufacturer, project conditions, and scope of work.
Any applicable warranty terms will be provided with the estimate, service agreement, product documentation, or project materials when appropriate.
Warranty claims must be submitted within the applicable warranty period and in accordance with the stated warranty requirements.
10. No Guarantee of Energy Savings
Spray foam insulation and other insulation services may help improve comfort, air sealing, and building performance.
Actual energy savings vary based on property size, construction, HVAC equipment, existing insulation, air leakage, thermostat settings, occupancy, energy usage, weather conditions, and other factors.
K&B Foam Pros does not guarantee a specific percentage of energy savings unless expressly stated in a separate written agreement.
11. Concrete Lifting Results
Concrete lifting results depend on the condition of the slab, soil, voids, settlement, drainage, surrounding structures, and site conditions.
K&B Foam Pros will evaluate whether concrete lifting is appropriate for the affected area before work begins.
Concrete lifting does not correct all causes of soil movement and cannot guarantee that future settlement will never occur.
Any specific warranty or limitation related to concrete lifting will be provided as part of the applicable project documentation.
12. Cancellation and Refund Policy
Customers may request cancellation of an appointment or project with reasonable notice.
Refund eligibility will depend on the stage of the project, labor already performed, scheduling commitments, materials ordered, and other costs incurred.
Materials purchased specifically for a customer's project may be non-refundable.
Any cancellation fees or project-specific terms included in an estimate or service agreement will remain applicable.
13. Force Majeure
K&B Foam Pros is not responsible for delays or failure to perform resulting from circumstances beyond our reasonable control.
These circumstances may include hurricanes, tropical storms, flooding, extreme weather, natural disasters, pandemics, government actions, labor shortages, supply chain disruptions, equipment failures, utility outages, transportation interruptions, or similar events.
14. Intellectual Property
All content on the K&B Foam Pros website, including text, graphics, logos, photographs, videos, branding, layouts, and other materials, is owned by K&B Foam Pros or used with permission unless otherwise stated.
Website content may not be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written authorization.
15. Privacy Policy
Please review our Privacy Policy for information about how K&B Foam Pros collects, uses, stores, and protects personal information.
16. Dispute Resolution
If a dispute arises between K&B Foam Pros and a customer, both parties agree to first make a reasonable effort to resolve the matter directly.
When appropriate, the parties may attempt mediation before pursuing formal legal proceedings.
Any legal action will be handled in accordance with applicable Florida law and in an appropriate court with jurisdiction over the matter.
17. Modifications to These Terms
K&B Foam Pros may update or modify these Terms and Conditions from time to time.
Changes will be posted on our website with an updated effective date.
Continued use of our website or services after revised Terms are posted may constitute acceptance of those revised Terms where permitted by law.
18. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida.
Any legal matters relating to these Terms or our services will be handled in the appropriate courts of Florida unless another venue is required by applicable law or a separate written agreement.
19. Contact Information
If you have questions or concerns regarding these Terms and Conditions, please contact:
K&B Foam Pros
Punta Gorda, Florida 33982
Email: [email protected]
Phone: (941) 286-0893
20. SMS Messaging Terms and Conditions
K&B Foam Pros may offer SMS communications to customers who voluntarily opt in through website forms, service requests, estimate forms, scheduling forms, or other authorized consent methods.
By opting in, you agree to receive text messages related to appointment confirmations, scheduling updates, estimate requests, service notifications, project updates, customer support responses, and occasional promotional communications when you have consented to receive them.
Message frequency may vary depending on your interaction with K&B Foam Pros.
Message and data rates may apply according to your wireless carrier and mobile plan.
You can cancel SMS communications at any time by replying STOP to a message from K&B Foam Pros.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages unless you opt in again.
If you need assistance with SMS communications, reply HELP to a message or contact us directly at:
Email: [email protected]
Phone: (941) 286-0893
Wireless carriers are not liable for delayed or undelivered messages.
For information about how K&B Foam Pros collects, uses, and protects personal information, please review our Privacy Policy.